How many times we had a sense of annoyance in front of the Google Reviews Push Notification which ask us How we found a certain Building?
Most of the Time we simply archieve the Notification. In fact we finally leave the Review months later, only beacuse Google remembered us.
Reviews are very important for a Business. The Customer has the faculty to indicate all the aspects that need a change and, why not, suggest Modification that for him are going to improve the Service.
It is crucial that Reviews are made as soon as possible, after having used the Service, so that change are made in order to avoid similar Reviews.
Reviews can also be positive and those are important too because they create the Staff Satisfaction, in order to do always better.